August 2025 Release Notes: Smart updates for smarter commerce

This month we’re introducing powerful new modules, smarter notifications, and quality-of-life improvements across Chord. These updates bring you closer to truly low-effort, high-trust data orchestration.

Sneak Peek: Platform Redesign

We’re reimagining the Chord experience! Our upcoming platform redesign is built around clarity, speed, and personalization—so every user can get to the insights they need with less effort and more confidence.

What you can expect:

• A cleaner, modern interface designed to reduce friction and highlight what matters most.

• Personalized dashboards and navigation so operators, marketers, and analysts each see the workflows most relevant to them.

• Streamlined data activation with fewer clicks from insight to action.

The future of Chord, in motion ↓

New This Month

Sales Module & Omni-Channel Sales Data Modeling
Brands on Shopify can now analyze and compare sales across every channel in one place. This new module models omni-channel sales data, giving operators a single, consistent view of performance across direct, wholesale, marketplace, and retail channels. Reach out to us if you're not on Shopify and you'd like early access to this feature.
Browse our documentation→

CDP Notifications (Event Alerts)
Stay ahead of what matters most. The Chord CDP now supports source and destination event alerts, so you’ll know when key issues occur—helping you respond faster and act with confidence.
Check out our documentation→

Improvements

• Chord Copilot: New Export Options
  Export Chord Copilot graphics and visualizations as PNG/SVG for presentations or as CSV/Google Sheets/Excel for deeper analysis—bringing more flexibility to how you share and extend insights.
  Learn how to export Chord Copilot data→
  Follow these steps to download Chord Copilot visualizations→

• Klaviyo Segments Explore in Messaging Module
  Explore your Klaviyo segments data directly within Chord’s Messaging Module.
  See updated data attribute definitions→

• Chord CDP: Search Live Events
  Find the data you need, faster. Search across live events in the CDP to quickly validate activity and resolve questions in real time.

• Edit Dashboard Names & Descriptions
  Customers can now edit dashboards names and descriptions, making it easier for teams to find and share insights.