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- Chord Product team
Connect Chord to third-party apps with Webhooks
Now you can get Chord talking directly to all your favorite apps and services.
For example:
When an order is complete, tell Kustomer to update the customer’s profile.
When a shipment is delivered, tell Yotpo to invite the customer to leave a review.
When an item is back in stock, tell Klaviyo to send an email to all customers on the wait list.
An infinite number of integrations
Using webhooks, you can trigger events easily in all the top third-party apps:
Braze
Gorgias
Intercom
Klarna
Klaviyo
Kustomer
Mailchimp
Trustpilot
Typeform
Yotpo
Zendesk
…and many, many more
What are webhooks?
Webhooks are one way that apps can send automated messages or information to other apps.
Metaphorically, webhooks are like a phone number that Chord OMS calls to notify you of activity in your Chord OMS. The webhook endpoint is the person answering that call who takes actions based upon the specific information it receives.
Non-metaphorically, the webhook endpoint is just more code on your server. The webhook endpoint has an associated URL (e.g. https://example.com/webhooks). The Chord OMS notifications are Webhook Event objects. This Webhook Event object contains all the relevant information about what just happened, including the type of event and the data associated with that event.
Chord OMS uses webhooks to notify your application when an event happens in your store — for example, when an order is completed, canceled, or when a shipment changes status.
Begin using webhooks with your Chord OMS integration in just two steps:
Create a webhook endpoint on your server.
Register the endpoint on the Chord OMS Dashboard to go live.