September 2024 Release Highlights

The fall breeze is in the air and we have some platform updates to share! Notable Chord Commerce data platform updates as well as Chord OMS feature updates and fixes from September 2024 can be found below.

• Introducing two NEW features to take your data and analytics experience to the next level!

  • Turn Chord-collected data into actionable insights and personalized campaigns that resonate with your audience with our new Audiences feature!

    

    • Chord Audiences is a comprehensive home base that enables brands to better connect with and retain customers using the data gathered and enriched by the Chord Commerce platform. You can select from six pre-built audience templates to get started!

    • For a full feature overview, click through for more details here!

    • Coming : More pre-built templates and additional customization options.

  • Additionally, Chord brands can now publish custom reports and share them easily within their organization!

    

    • The Chord Commerce data platform comes with a robust set of reporting available to our brands. However, store operators, marketers, and analysts often have their own set of business reports that they create and need to share organization-wide.

    • Now, under the Analytics page, brands are now able to publish and share specific custom reports more easily on the Chord platform! Check out our documentation guide here. 

    • Coming : Unpublishing a shared report. Stay tuned!

• Additional Chord Data Platform Updates

  • Model amplification for variant attributes has been released for Autonomy (Chord OMS) brands.

  • Added ‘Days Since Last Order' metrics for Performance (Shopify OMS) brands.

• Chord OMS Updates

  • Integrations

    • We made updates to accommodate TikTok's new L7 categories, expanding on its previous L3 categories.

  • Order Fulfillment

    • We introduced a new store setting (SINGLE_SHIPMENT_PRIORITY) that will try to look for a stock location that can fulfill all the order's line items. If no such stock location can be found, the order will be fulfilled based on default behavior in SimpleCoordinator.

  • Subscriptions

    • Chord OMS will provide the latest revision date for subscription types and the difference in schedule for assortment configurations. This will allow store operators to monitor any misconfigured assortments and remedy subscriptions that are set with incorrect dates.

• Bug Fixes

  • Weight-based Shipments

    • The tiered weight-based shipping costs were not being distributed among shipments. Chord OMS will now retrieve the total weight from the order's line items and then distribute the cost equally among the number of shipments.