Chord Product Updates

Feature Announcements

Customer Support Integrations with Chord

Big News! A number of integrations are available for Customer Support platforms! Chord supports: What is an integration? An e-commerce integration enables...

June 3, 2022

Feature Announcements

Fulfillment and Parcel Tracking Integrations with Chord Commerce

Big News! A number of integrations are available for Fulfillment Platforms! Shipstation Shipmonk Shiphero Capacity Order Desk Easy Post Shippo

June 2, 2022

Feature Announcements

Chord's Hub Release | Phase 1

The Chord Hub is a centralized interface for operators to interact with all Chord features, with a few convenient links to external platforms where it makes sense. fi

June 1, 2022

Feature Announcements

Let waitlist customers know an item is back in stock

Though customers could sign up to be put on a waitlist for an out-of-stock item, no events were triggered when that item came back in stock.  That changes now...

May 19, 2022

Show Store Credit in Cart

Customers who have store credit automatically have that credit applied to any purchase they make. The trouble is that up until now, customers checking out with...

May 12, 2022

Feature Announcements

Connect Chord to third-party apps with Webhooks

Now you can get Chord talking directly to all your favorite apps and services. For example: Using webhooks, you can trigger events easily in all the top...

April 21, 2022

Feature Announcements

Data Upgrades and Hub Analytics are Here!

We're excited to share that the upgrades to your data infrastructure that took place from December 20th to January 28th are now complete as Autonomy 2.1. Today,...

February 11, 2022

Google Analytics 4 Update

We were just as excited as you when we heard Segment is offering a Google Analytics 4 (GA4) integration now, and decided to do some testing. We've captured the high level results here!

February 3, 2022

Data Analytics Upgrade Announcement (Performance)

As we wind down the year here at Chord, we can’t help but look ahead to what excites us in 2022. One of those milestones will be your new Chord Hub, a central...

December 10, 2021

Data Analytics Upgrade Announcement (Autonomy)

One of the milestone we're most looking forward to in 2022 will be the launch of the new Chord Hub, a central gathering place to see and manage your business.

December 9, 2021